On-Demand Webinar: How Member Engagement & Rewards Help Close Health Disparities

There’s no doubt about it: data, quick intervention, and effective communication all drive positive health outcomes. When these elements come together, real change occurs. As populations continue growing more diverse, it’s up to health plans to leverage social...

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Maximizing Medicare Advantage Bid Budget

Maximizing Medicare Advantage Bid Budget

Bids for Medicare Advantage and standalone prescription drug plans have been submitted for the 2021 plan year. This was no small undertaking for health plans given the regulation changes from CMS and the COVID-19 pandemic. Unfortunately, the work...

CAHPS Usurps HEDIS as King

CAHPS Usurps HEDIS as King

For Medicare Advantage plans, the HEDIS-based measures have been the focal point of the Star Rating Program for years. Even as CMS made changes to the program, strong performance in these measures was essentially a formula to reach a 4-Star Rating....

Maximizing Member Engagement ROI

Maximizing Member Engagement ROI

How do we effectively connect with Medicare and Medicaid members and their advocates to improve health? Data and fast action win. Effective communication wins. Population health happens one person at a time. With that said, connecting member...