WEBINAR
As the healthcare industry continues to move towards digital health and engagement tools, many health plans are searching for new vendors and partners to help them implement a digital strategy. We know that choosing a digital engagement partner isa big step; the vendor you select can make or break your member engagement success.
In this webinar, originally presented to members of the Association for Community Affiliated Plans (ACAP), Healthmine’s Chief Growth Officer Kent Holdcroft and Senior Director of Government Programs James Haskins share how to choose a digital engagement partner that will help you improve access to care, streamline next steps, and drive healthy action. Additionally, they outline how Healthmine empowers members to take control of their health through scalable, member-centric technology solutions for all markets.
Watch the webinar to hear Kent and James discuss the important requirements a partner must meet to create an effective member engagement strategy that is coordinated, scalable, and impactful including:
- Automating the continuous integration of all available data sources, ingesting it in a single platform, and using it to create a comprehensive member record
- Using a “household view” to improve member experience and increase compliance by consolidating interventions into less frequent outreaches
- The ability to manage and measure gaps across all measures to prioritize provider outreach and member follow up
- Providing a seamless member experience that is personalized for every member, scaled across your population
- Building an omnichannel member engagement and marketing plan that inspires happier, healthier members
- Using an NCQA-certified digital Health Risk Assessments and mock CAHPS surveys to collect important data that plans can use in real-time to improve satisfaction and access to care
- Folding rewards and incentives into a digital engagement plan to see better compliance on healthy actions like annual wellness visits and preventive screenings
- Digestible performance measurement and reporting that helps plans gauge success
After watching this webinar, you’ll feel more confident selecting a vendor that can drive results for your plan and provide a streamlined experience for members. If you realize that your current strategy does not contain all the elements Kent and James discuss, Healthmine can help in building a strong engagement strategy and tactical execution proven to get results. Get in touch with us today to learn more.
