NEWS
Quality Relationship ManagementTM (QRM) is the industry’s only integrated platform that enables health plans to engage members at crucial moments in their healthcare journeys by:
- Providing personalized and tailored experiences through continuous and customized engagement
- Consolidating real-time member data in a single system to support deep, trust-based relationships between plans and members
- Streamlining internal operations through automated analytical and engagement tools that reduce costs and inefficiencies
- Refine outputs and processes based on new member data to optimize spend and time left in the year, and nurture member satisfaction
