Traditional, retrospective approaches to risk and quality performance are no longer sustainable. Fragmented outreach, uncoordinated team efforts and missed opportunities for member activation continue to drive up costs and reduce performance.
In this panel webinar, Healthmine experts share how digital-first engagement strategies can streamline how risk and quality leaders work together, reach members with greater impact and ensure every member gets to the right type of care—whether in-person, virtual or in-home.
Key Takeaways:
- Understand CMS’s regulatory shifts and how they impact risk adjustment strategy, including changes with the V28 HCC model
- Learn how to align quality and risk to avoid duplicative outreach and reduce member abrasion
- See how AI-driven scheduling can help direct members to the right type of care and follow-up
- Discover how digital-first strategies help maximize risk coding accuracy while maintaining compliance
- Hear how Healthmine’s platform improves member trust, drives engagement and supports scalable, cross-functional performance
Transforming Risk & Quality Performance with Digital-First Engagement
Traditional, retrospective approaches to risk and quality performance are no longer sustainable. Fragmented outreach, uncoordinated team efforts and missed opportunities for member activation continue to drive up costs and reduce performance.
In this panel webinar, Healthmine experts share how digital-first engagement strategies can streamline how risk and quality leaders work together, reach members with greater impact and ensure every member gets to the right type of care—whether in-person, virtual or in-home.
Key Takeaways:
- Understand CMS’s regulatory shifts and how they impact risk adjustment strategy, including changes with the V28 HCC model
- Learn how to align quality and risk to avoid duplicative outreach and reduce member abrasion
- See how AI-driven scheduling can help direct members to the right type of care and follow-up
- Discover how digital-first strategies help maximize risk coding accuracy while maintaining compliance
- Hear how Healthmine’s platform improves member trust, drives engagement and supports scalable, cross-functional performance
Speakers
David is a seasoned sales and business development executive with over 20 years of experience driving growth, expanding markets, and generating revenue in the healthcare technology and insurance sectors. Throughout his career, he has progressed from managing key accounts and facilitating new product implementations to leading strategic sales initiatives. His roles have consistently focused on expanding market share and optimizing performance for clients.
Mallory has over 15 years of leadership, quality and clinical experience delivering 5-Star quality care for senior populations in managed care plans and assisted living settings. She previously served as the Director of Quality Health Integration at Network Health Plan where she oversaw all regulatory programs and led the plan to achieve 5-Star performance. Mallory is a Registered Nurse and earned her BSN from the University of Wisconsin-Green Bay.
Chris Gage is a senior marketer with first-hand experience designing data-driven, healthcare engagement strategies to improving quality scores, decrease costs and increase member retention. With a strong background in consumer engagement, she has assisted health plans in conducting personalized, omnichannel outreach campaigns to drive behavioral change and improve loyalty.
Transforming Risk & Quality Performance with Digital-First Engagement
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Traditional, retrospective approaches to risk and quality performance are no longer sustainable. Fragmented outreach, uncoordinated team efforts and missed opportunities for member activation continue to drive up costs and reduce performance.
In this panel webinar, Healthmine experts share how digital-first engagement strategies can streamline how risk and quality leaders work together, reach members with greater impact and ensure every member gets to the right type of care—whether in-person, virtual or in-home.
Key Takeaways:
- Understand CMS’s regulatory shifts and how they impact risk adjustment strategy, including changes with the V28 HCC model
- Learn how to align quality and risk to avoid duplicative outreach and reduce member abrasion
- See how AI-driven scheduling can help direct members to the right type of care and follow-up
- Discover how digital-first strategies help maximize risk coding accuracy while maintaining compliance
- Hear how Healthmine’s platform improves member trust, drives engagement and supports scalable, cross-functional performance
Featured presenters
David is a seasoned sales and business development executive with over 20 years of experience driving growth, expanding markets, and generating revenue in the healthcare technology and insurance sectors. Throughout his career, he has progressed from managing key accounts and facilitating new product implementations to leading strategic sales initiatives. His roles have consistently focused on expanding market share and optimizing performance for clients.
Mallory has over 15 years of leadership, quality and clinical experience delivering 5-Star quality care for senior populations in managed care plans and assisted living settings. She previously served as the Director of Quality Health Integration at Network Health Plan where she oversaw all regulatory programs and led the plan to achieve 5-Star performance. Mallory is a Registered Nurse and earned her BSN from the University of Wisconsin-Green Bay.
Chris Gage is a senior marketer with first-hand experience designing data-driven, healthcare engagement strategies to improving quality scores, decrease costs and increase member retention. With a strong background in consumer engagement, she has assisted health plans in conducting personalized, omnichannel outreach campaigns to drive behavioral change and improve loyalty.
