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A collection of industry updates, expert guidance and resources for more effective member engagement.

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Transforming Risk & Quality Performance with Digital-First Engagement
Webinar

Transforming Risk & Quality Performance with Digital-First Engagement

Risk adjustment
CAHPS
3/27/25
Member Engagement
Risk adjustment
Star Ratings
business professionals meeting around a table
Article

Changes to the Colorectal Cancer Screening (COL) Measure

3/18/25
Medicare
Medicaid
Special Needs Plans (SNP)
two business professionals looking at a tablet
Article

Navigating NCQA’s Transition to ECDS Measures

3/10/25
Member Engagement
Health equity
business professionals in a meeting
Article

Don’t Let Politics Delay Quality Improvement

3/5/25
Member Engagement
Star Ratings
Rewards & Incentives
in image of two people looking at the laptop
Article

Bid Prep: How Engagement Tools Are MLR-Eligible Expenses

2/14/25
Member Engagement
Star Ratings
in image of a person who is smiling
Article

2024 in Review: Celebrating Growth and Success

2/13/25
Align Quality and Risk to Improve Engagement and Health Outcomes
Webinar

Align Quality and Risk to Improve Engagement and Health Outcomes

Star Ratings
Member Engagement
2/5/25
Medicare
an image of doctor and a patient looking at the chart
Article

Healthmine to Increase Provider Visits, Barrier Identification with QRM Connect™

1/7/25
2025 Star Ratings: Unpacking the Data Part One
Webinar

2025 Star Ratings: Unpacking the Data Part One

Medicare
Star Ratings
12/3/24