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A collection of industry updates, expert guidance and resources for more effective member engagement.

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Star Ratings
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Article

Strategies for Engaging Clinical Teams With Upcoming Star Program Changes

5/19/23
Member Engagement
Star Ratings
Member Experience
Medicare
CAHPS
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Article

Engaging Members With Their Personal Doctors

5/18/23
Member Engagement
Data consolidation
Member Experience
an image of a woman looking at the description of her medecine
Article

Bridging the Medication Adherence Data Gap with Pulse Surveys

5/17/23
Star Ratings
Medicare
Health risk assessment
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Article

Modernize Health Assessments to Address Medicare Advantage Quality Goals

5/2/23
Star Ratings
Medicare
an image of a woman looking at her tablet
Article

How the Tukey Method Could Impact Star Ratings

4/25/23
No items found.
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Article

Healthmine Strengthens Business Strategy with New Leadership Roles

4/19/23
Medicare
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Article

What the Inflation Reduction Act Means for Health Plans

4/19/23
Medicare
Star Ratings
an image of a woman leading the discussion
Article

Prepare for the New Needs of Stars

4/18/23
Star Ratings
Medicare
Risk adjustment
image of a man and woman talking
Article

New Medicare Advantage Rates and Risk Adjustment Changes Announced

4/14/23
Transforming Risk & Quality Performance with Digital-First Engagement
Webinar

Transforming Risk & Quality Performance with Digital-First Engagement

Risk adjustment
CAHPS
3/27/25
Navigating CMS’ Proposed Star Ratings Program Changes
Webinar

Navigating CMS’ Proposed Star Ratings Program Changes

Medicare
Star Ratings
2/2/23
Deep Dive Into the CMS Advance Notice
Webinar

Deep Dive Into the CMS Advance Notice

Star Ratings
Medicare
2/28/23
Jump Starting Stars Success and Innovation
Webinar

Jump Starting Stars Success and Innovation

Medicare
Star Ratings
CAHPS
6/27/23
Talking CAHPS: The Power of Digital Engagement
Webinar

Talking CAHPS: The Power of Digital Engagement

CAHPS
Member Experience
Member Engagement
8/24/23
Explore Key Themes in the 2024 Star Ratings
Webinar

Explore Key Themes in the 2024 Star Ratings

Medicare
Star Ratings
11/7/23
Overcome M3P Financial and Operational Challenges
Webinar

Overcome M3P Financial and Operational Challenges

Medicare
Star Ratings
Member Engagement
CAHPS
4/23/24
Mapping the Health Equity Index: Insights for MA Plans
Webinar

Mapping the Health Equity Index: Insights for MA Plans

Medicare
Star Ratings
Health equity
6/18/24
Maximize End-of-Year Performance and Prepare for 2025
Webinar

Maximize End-of-Year Performance and Prepare for 2025

Star Ratings
9/10/24
How to Create a Transformational Relationship with Your Members
Webinar

How to Create a Transformational Relationship with Your Members

Medicare
Star Ratings
9/19/24
Strategies for Maximizing HRA Response Rates
Webinar

Strategies for Maximizing HRA Response Rates

Member Engagement
Health risk assessment
10/23/24
Align Quality and Risk to Improve Engagement and Health Outcomes
Webinar

Align Quality and Risk to Improve Engagement and Health Outcomes

Star Ratings
Member Engagement
2/5/25
2025 Star Ratings: Unpacking the Data Part One
Webinar

2025 Star Ratings: Unpacking the Data Part One

Medicare
Star Ratings
12/3/24