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A collection of industry updates, expert guidance and resources for more effective member engagement.

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Medicare
Star Ratings
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Article

Summary of Changes in the 2025 Advance Notice

2/7/24
Health risk assessment
Health equity
Member Engagement
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Article

Deliver an Integrated Health Risk Assessment Experience

2/5/24
No items found.
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Article

Healthmine Appoints Former BCBS Association Exec to Advisory Board

2/1/24
Member Engagement
a group of people playing soccer outdoor
Guide

How to Strengthen Preventive Care During Onboarding

1/18/24
No items found.
A group of people having a meeting
Article

Healthmine Unites Strategic Tech Vision and Consulting Practice

1/17/24
No items found.
image of a man smiling for the camera
Article

Michael Hasbany, Former Inovalon Executive, Joins Healthmine’s Advisory Board

1/9/24
Star Ratings
Medicare
Health equity
a group of female doctors talking with each other
Article

Improve Quality Scores with Cohesive Care for Comorbidities

12/19/23
Health equity
Medicare
Medicaid
Health risk assessment
an image of a man and a child walking smiling
Article

Whole-Person Care: What It Is and How to Get Started

12/12/23
Member Experience
CAHPS
an image of two male looking at the laptop
Article

How to Use Data to Drive CAHPS Improvements

12/7/23
Transforming Risk & Quality Performance with Digital-First Engagement
Webinar

Transforming Risk & Quality Performance with Digital-First Engagement

Risk adjustment
CAHPS
3/27/25
Navigating CMS’ Proposed Star Ratings Program Changes
Webinar

Navigating CMS’ Proposed Star Ratings Program Changes

Medicare
Star Ratings
2/2/23
Deep Dive Into the CMS Advance Notice
Webinar

Deep Dive Into the CMS Advance Notice

Star Ratings
Medicare
2/28/23
Jump Starting Stars Success and Innovation
Webinar

Jump Starting Stars Success and Innovation

Medicare
Star Ratings
CAHPS
6/27/23
Talking CAHPS: The Power of Digital Engagement
Webinar

Talking CAHPS: The Power of Digital Engagement

CAHPS
Member Experience
Member Engagement
8/24/23
Explore Key Themes in the 2024 Star Ratings
Webinar

Explore Key Themes in the 2024 Star Ratings

Medicare
Star Ratings
11/7/23
Overcome M3P Financial and Operational Challenges
Webinar

Overcome M3P Financial and Operational Challenges

Medicare
Star Ratings
Member Engagement
CAHPS
4/23/24
Mapping the Health Equity Index: Insights for MA Plans
Webinar

Mapping the Health Equity Index: Insights for MA Plans

Medicare
Star Ratings
Health equity
6/18/24
Maximize End-of-Year Performance and Prepare for 2025
Webinar

Maximize End-of-Year Performance and Prepare for 2025

Star Ratings
9/10/24
How to Create a Transformational Relationship with Your Members
Webinar

How to Create a Transformational Relationship with Your Members

Medicare
Star Ratings
9/19/24
Strategies for Maximizing HRA Response Rates
Webinar

Strategies for Maximizing HRA Response Rates

Member Engagement
Health risk assessment
10/23/24
Align Quality and Risk to Improve Engagement and Health Outcomes
Webinar

Align Quality and Risk to Improve Engagement and Health Outcomes

Star Ratings
Member Engagement
2/5/25
2025 Star Ratings: Unpacking the Data Part One
Webinar

2025 Star Ratings: Unpacking the Data Part One

Medicare
Star Ratings
12/3/24